Library Service & COVID-19

All branches of the TBPL are currently closed due to COVID-19.

Please see below for more information

FAQs

When will the physical library re-open? We're currently working on a phased approach to offering library service.  Plans for how we will start offering services will be shared as they are ready. We will be considering the health and safety of both staff and the community in each phase.  Stay tuned for more details via the website, social media and local news sources.  In the meantime we'd love to stay connected with you through the variety of online resources and activities available and through social media (@TBayPL).

Can I sign up for a library card/renew my library card? Yes! Send us an email at comments@tbpl.ca (include your name, address, phone #).

Can I return items currently checked out? Not yet please, just hang onto them and we'll be accepting returns in one of the first phases of offering service.

Will I be charged an overdue fine? No way! We eliminated overdue fines for everyone at the beginning of 2020 and we will be waiving any replacement charges during COVID-19.

What about my holds? You can still place a hold on an item. When we start offering phased in services, we'll notify the community how they can arrange to get their holds.

What's available for online access (ebooks, databases, etc)? The Online Stuff page of our website will guide you to everything currently available online. There are also some incredible Online Activities you can access from home! Plus there is great information throughout the library's website about Government & Legal Information, Local History & Genealogy, and more.

Can I book library space for later in the year? At this time, we will not be accepting any bookings for library space in 2020.

Where can I find reliable info about COVID-19? Reliable information can be found through the Government of Canada, Government of Ontario, World Health Organization, and the Thunder Bay District Health Unit. Watch out for misinformation and scams such as this one flagged in a consumer alert by the Ontario Energy Board (French version here).


Media Releases & Public Service Announcements are located here.


yellow-stop-the-spread-even-though-were-pink-7-step-prevention-coronavirus-aware