About Us
Our Mission - our mission is why we exist (our purpose for being)
The Thunder Bay Public Library facilitates knowledge sharing and helps build a connected and healthy community by providing the space, collections, services and programs that residents need to learn, grow, create and be successful.
Our Vision - our vision is our guiding star - (our aspirational goal).
Thunder Bay Public Library provides the community with inspiring and vibrant gathering spaces where anyone can achieve a lifetime of learning, build community, grow as a person, and fulfill endless possibilities.
Our Values:
- Access & Sharing - The Library facilitates access to reliable information to empower everyone to engage in community life. Sharing knowledge and resources with one another makes us all richer.
- Diversity & Inclusion - Everyone is welcome at the Library. Our community is beautifully diverse and library services are for everyone. We respect one another and seek out opportunities to ensure that library services meet the needs of all community members.
- Innovation & Opportunity - The Library encourages innovation, creativity, fun, and experimentation. We try out new things and deliver library experiences that capture the imagination. We provide exciting opportunities for learning, sharing, building community, and helping one another.
- High Quality Service - Library staff deliver high quality and responsive customer service to all library patrons with consistency and flexibility. Library staff are trusted to help community members navigate through vast channels of information to find the resources that they need to reach their goals.
- Collaboration - The Library partners with local government, businesses, non-profits, and the community. We recognize that by collaborating and working together, we are stronger and more effective in achieving our collective goals.
- Intellectual Freedom - The Library supports the free exchange of information and ideas which is so critical in a democratic society. We respect each individual's rights to privacy and choice. We preserve and promote universal access to a broad range of knowledge, experience, information, and ideas.
Thank you to the Government of Ontario for providing funding for the development of this website.