Media Releases & Public Service Announcements

Recent Releases

Media Release - Thunder Bay, ON - Wednesday, June 2, 2021

Library Fines? No Way! Thunder Bay Public Library Wipes All Library Records Clear of Charges and Late Fees!

On January 1, 2020, Thunder Bay Public Library celebrated 50 years of dedicated library service to our community by permanently ending the practice of charging late fees! We believe that each and every member of our community should be able to use the Library freely and fully, with dignity and without fear of overdue fines, regardless of financial status. We understand that sometimes life gets in the way and we don’t want overdue fines to keep members of our community from using all the great Library resources available to individuals and families.

And now, effective June 1, 2021, TBPL has taken the additional step of wiping all library records clear of late fees and charges.  We invite all current and former library users to enjoy this fresh start at your library!  And, of course, we encourage those who have never had a library card to sign up today!

A library card can be used to borrow and access all sorts of wonderful things - books, DVDs, graphic novels, and a staggering array of eBooks, streaming movies and TV shows, digital magazines, audio and eAudiobooks and so much more.  We are currently offering curbside pick up of all items that are placed on hold and 24/7 service on our website at www.tbpl.ca/digitallibrary  For full details on current services levels, please give us a call at the number below, or visit us online at www.tbpl.ca/faq

Library members still need to return items as soon as they can so that they are available for others. Library collections are a shared community resource. If Library items are not returned within 50 days of the due date or are lost or damaged, replacement charges for the items will still apply.

We’re here to help. Feel free to call or email so we can help you get back to using your Library!  Call us at 345-8275 from Monday to Friday from 10 am to 4 pm or email us your details at comments@tbpl.ca and we’ll renew your library card or issue you a new digital card.

-30-

Contact:  Tina Maronese, Director of Communities - 630-5664 / tmaronese@tbpl.ca


 

Media Release - Monday, May 31, 2021 - Thunder Bay Public Library Offers Condolences

TBPL is deeply saddened by the discovery of the remains of 215 innocent children on the former site of a residential school in Kamloops, B.C. Our thoughts and condolences are with all Indigenous people at this time.

The residential school era is a dark chapter in Canada’s history, with Indigenous families and communities continuing to experience multi-generational trauma as a result of this genocidal system. It is a reminder that settler colonialism was not just an historical event but an ongoing reality in Canada.

This discovery hits close to home for many Indigenous people across the country and here in Thunder Bay who lost family and community members to the residential school system. TBPL management and staff will be visiting the sacred fire on the site of the former residential school to pay our respects.  

We will continue to strengthen relationships with Indigenous partners to support healing and make decolonization real by advancing initiatives that will make a meaningful and sustainable difference to the lives of Indigenous people in Thunder Bay.

TBPL's Relationship Building and Reconciliation Action Plan, developed and informed by our Community Hub Librarian - Indigenous Relationships, Robyn Medicine, and the Indigenous Advisory Council, will continue to guide our actions.

With sincere and heartfelt condolences.

TBPL Board, TBPL Management - CEO John Pateman, Directors - Cherri Braye, Stephen Hurrell, Tina Maronese, Angela Meady and TBPL Staff


PUBLIC SERVICE ANNOUNCEMENT - Wednesday, April 7, 2021

Library Will Continue to Offer Curbside Service

The most recent Provincial announcement, which comes into effect tomorrow, will not impact our current service level.  The Waverley, Brodie and Mary J.L. Black Libraries will continue to offer pick up of holds at the main entrances (curbside service) and 24/7 returns. In addition to picking up holds, patrons may pick up take and make craft kits, programming kits, and book bundles.  However, other services such as free printing, faxing, photocopying, scanning, and battery recycling are still paused.  Library staff will have print copies of the COVID-19 Vaccine Screening and Consent Form and copies of Connect, the Library’s newsletter, available for pick up during hours of operation 

The hours of operation at Waverley, Brodie and Mary J.L. Black Libraries are Monday through Friday from 10 am - 4 pm until further notice.

We will not be filling requests for library items at the door. Library members who need assistance with placing holds or some advice on what to read next, can connect with library staff by telephone during hours of operation by calling 345-8275 or by email at comments@tbpl.ca.

Staff will also be available for technology coaching by appointment over the phone at 345-8275 or by email at coaches@tbpl.ca

Staff will be following all of the public health guidelines including wearing masks and other personal protective equipment, social distancing and practising good hand hygiene and materials handling.  We will also expect members of the public to put health and safety first.  In addition, all items returned to libraries are quarantined prior to being cleared from a library account.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL 

-30-


ARCHIVED MEDIA RELEASES & PUBLIC SERVICE ANNOUNCEMENTS

Curbside Service Delivery on Monday, March 15, 2021 

-- Curbside Service to Continue at Brodie and Mary J.L. Black Libraries

Library service will resume at the Waverley Resource Library on Monday, March 15 after a closure due to a staff member having close contact with COVID-19.  The staff member has been confirmed negative and the building has been thoroughly sanitized.  

Waverley, Brodie and Mary J.L. Black are offering pick up of holds at the main entrances (curbside service) and 24/7 returns. In addition to picking up holds, patrons may pick up take and make craft kits, programming kits, and book bundles.  However, other services such as free printing, faxing, photocopying, scanning, and battery recycling are still paused.  Library staff will have print copies of the COVID-19 Vaccine Screening and Consent Form and copies of Connect, the Library’s newsletter, available for pick up during hours of operation 

The hours of operation at Waverley, Brodie and Mary J.L. Black Libraries will be Monday through Friday from 10 am - 4 pm until further notice.

We will not be filling requests for library items at the door. Library members who need assistance with placing holds or some advice on what to read next, can connect with library staff by telephone during hours of operation by calling 345-8275.

Staff will also be available for technology coaching by appointment over the phone at 345-8275 or by email at coaches@tbpl.ca

Curbside service at the three libraries will be offered until further notice, unless other restrictions are announced by the Province or the Thunder Bay District Health Unit. Curbside service will not be offered at the County Park Branch.  All holds for County Park pick up will be available at the Waverley branch.

eBooks, eAudiobooks and a wide variety of free databases such as Ancestry online, Transparent Languages and Kanopy, a streaming service, are available 24/7 with a library card. Apply for or renew library cards by sending an email to comments@tbpl.ca or by calling 345-8275 during hours of operation.

The Library will continue to take a slow and safe approach to offering library service to the community for the safety of staff and the public.  We are also committed to complying with provincial restrictions and Health Unit recommendations related to Library service.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL 

-30-

Contact:  John Pateman, CEO/Chief Librarian / jpateman@tbpl.ca - 807-630-4619


PUBLIC SERVICE ANNOUNCEMENT

Monday, March 1, 2021   -- The Waverley Library is Temporarily Closed
 

Effective today, the Waverley Library will be temporarily closed for an undetermined period of time.  We have been informed that a member of our staff is awaiting COVID test results as a result of close contact with a positive case.  

Although the risk to staff and the public is low, the Library has consistently adopted a safe and slow approach to reopening library service for the community. We also have strict PPE and other protocols and policies in place and we are following all public health guidelines.

The health of the public and Library staff is paramount and is always our top priority. The Waverley Library will reopen for curbside service when it's safe to do so and after a thorough deep cleaning has taken place.  Library service will continue to be offered curbside at the Mary J.L. Black and Brodie Library - Monday to Friday from 10 am to 4 pm

Updates will be posted on social media and on the Library's Website.

Contact:  John Pateman, CEO/Chief Librarian

807-630-4619 / jpateman@tbpl.ca


Curbside Service to Continue at Waverley, Brodie and Mary J.L. Black Libraries

Thunder Bay, ON -- Monday, February 22, 2021

Thunder Bay Public Library continues to take a safe and slow approach to library service.  The latest announcement by the Thunder Bay District Health Unit and the move into the Provincial "Red - Control" level, with continued stringent health measures, has been carefully considered by the Library management.  As a result, the Library has made the decision to continue to offer library service curbside until the City moves into the Green - Prevent level.
Waverley, Brodie and Mary J.L. Black will continue to offer pick up of holds at the main entrances (curbside service) and 24/7 returns. In addition to picking up holds, patrons may still pick up take and make craft kits, programming kits, and book bundles.  Curbside service will not be offered at the County Park Branch.  All holds for County Park pick up will be available at the Waverley branch.  Other services such as free printing, faxing, photocopying, scanning, and battery recycling will continue to be paused.  

The hours of operation at Waverley, Brodie and Mary J.L. Black Libraries will be Monday through Friday from 10 am - 4 pm until further notice.

We will not be filling requests for library items at the door. Library members who need assistance with placing holds or some advice on what to read next, can connect with library staff by telephone during hours of operation by calling 345-8275.

Staff will also be available for technology coaching by appointment over the phone at 345-8275 or by email at coaches@tbpl.ca

eBooks, eAudiobooks, streaming films and a wide variety of free databases such as Ancestry online and Transparent Languages are available 24/7 with a library card. Apply for or renew library cards by sending an email to comments@tbpl.ca or by calling 345-8275 during hours of operation.
Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca
-30-

Contact:  John Pateman, CEO/Chief Librarian / jpateman@tbpl.ca - 807-630-4619

PUBLIC SERVICE ANNOUNCEMENT - Curbside Service to Continue at Waverley, Brodie and Mary J.L. Black Libraries
Thunder Bay, ON -- Thursday, January 14, 2021

The latest announcement by the Province of Ontario on January 12, 2021 will allow libraries to continue with limited curbside service. This recognizes the essential nature of the services offered by public libraries, which are critical to the mental health, well being and educational needs of community members. Waverley, Brodie and Mary J.L. Black will continue to offer pick up of holds at the main entrances (curbside service) and 24/7 returns. In addition to picking up holds, patrons may still pick up take and make craft kits, programming kits, and book bundles.  However, other services such as free printing, faxing, photocopying, scanning, and battery recycling will be paused.  

The hours of operation at Waverley, Brodie and Mary J.L. Black Libraries will be Monday through Friday from 10 am - 4 pm until further notice.

We will not be filling requests for library items at the door. Library members who need assistance with placing holds or some advice on what to read next, can connect with library staff by telephone during hours of operation by calling 345-8275.

Staff will also be available for technology coaching by appointment over the phone at 345-8275 or by email at coaches@tbpl.ca

Curbside service at the three libraries will be offered until further notice, unless other restrictions are announced by the Province or the Thunder Bay District Health Unit. Curbside service will not be offered at the County Park Branch.  All holds for County Park pick up will be available at the Waverley branch.

eBooks, eAudiobooks and a wide variety of free databases such as Ancestry online and Transparent Languages are available 24/7 with a library card. Apply for or renew library cards by sending an email to comments@tbpl.ca or by calling 345-8275 during hours of operation.

The Library will continue to take a slow and safe approach to offering library service to the community for the safety of staff and the public.  We are also committed to complying with provincial restrictions and Health Unit recommendations related to Library service.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca

Contact:  John Pateman, CEO/Chief Librarian / jpateman@tbpl.ca - 807-630-4619

January 8, 2020

All Library Locations will be Closed December 24 to January 11, Inclusive

Curbside Service will Resume on Tuesday, January 12, 2021 at Waverley, Brodie and Mary J.L. Black Libraries

The Library has been taking a deliberately slow and safe approach to offering library service to the community for the safety of staff and the public.  On January 12, 2021, three library locations - Waverley, Brodie and Mary J.L. Black - will re-open for service at the main entrances (curbside service). Library Staff will be offering no contact holds pick up, returns, and free, no contact faxing, scanning, printing and photocopying plus battery recycling drop off at these three library entrances. Return boxes will remain open 24/7 at all locations.

Curbside service at the three libraries will be offered until January 22,  unless further restrictions are announced by the Province or the Thunder Bay District Health Unit. Curbside service will not be offered at the County Park Branch, but staff will be contacting patrons when holds are ready, to redirect them to another location for pick up.  The County Fair Mall is not currently accessible to the public.

Starting January 12, hours of operation at Waverley, Brodie and Mary J.L. Black Libraries will be Monday through Friday from 10 am - 4 pm until further notice. 

eBooks, eAudiobooks and a wide variety of other online resources are available 24/7 with a library card. Apply for or renew library cards by sending an email to comments@tbpl.ca or by calling 345-8275 during hours of operation.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  

October 14, 2020
Thunder Bay Public Library - Phase SIX Started Wednesday, October 14, 2020
The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

We moved to phase six as of October 14, 2020.  In phase six, we will be offering select services inside a limited area at all four library locations. New hours of operation went into effect on Monday, October 19, 2020. The new hours at all locations will be Monday and Tuesday open from Noon to 6:30 pm and on Wednesday, Thursday and Friday we will be open from 10 am to 4:30 pm. 


Services in phase six include: a selection of grab and go materials; a readers advisory service for those who need help selecting their next item; holds pick up and returns; free, no contact faxing, scanning and photocopying; as well as battery recycling drop off. We will also be issuing new library cards and updating library cards and patron records.  IInterlibrary loans and book clubs in a bag are also available. For the safety of patrons and staff, self check usage is strongly encouraged so please bring your library card and PIN. Library patrons will be screened at the door prior to entering and will have fifteen minutes in the branch to take care of library business.


A ‘hold’ is created when an item has been reserved for a specific library member at a specific library location. Holds can be placed in person, online at www.tbpl.ca, or by phone at 345-8275.  A library card number and PIN is necessary to place a hold online.


Library members will receive an email or a phone call when an item they have on hold becomes available.  Holds can be picked up during hours of operation.


We do not have a timeline for when we will move from phase six to phase seven as this will depend on staff safety, building preparation, staff capacity and public safety.  The second wave of COVID-19, Provincial regulations and health advice will also be factored into our decision making.   


Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.


Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.


Click through for Updated FAQs and the Phased Service Plan with further details and background.

 

Contact:  John Pateman, Chief Librarian/CEO 
807-630-4619 / jpateman@tbpl.ca

Thursday, September 3, 2020

Thunder Bay Public Library - Phase FIVE Starts Tuesday September 8th
Thunder Bay, ON - Thursday, September 3, 2020 -  The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

There are seven phases in the plan. We are planning to move to phase five as of September 8, 2020.  In phase five, we will be offering no contact holds pick up and returns at all four library locations. We will also be offering free, no contact faxing, scanning and photocopying at all four locations as well as battery recycling drop off.

A ‘hold’ is created when an item has been reserved for a specific library member at a specific library location. Holds can be placed online at www.tbpl.ca, or by phone at 345-8275.  A library card number and PIN is necessary to place a hold online.

Library members will receive an email or a phone call when an item they have on hold becomes available.  Holds can be picked up Monday through Friday, from 10 am to 4 pm.

We do not have a timeline for when we will move from phase five to phase six as this will depend on staff safety, building preparation, staff capacity and public safety.  Local health advice will also be factored into our decision making.

Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.

Update from Thunder Bay Public Library - Thursday, August 20, 2020

After a short closure of Libraries due to a positive Covid test among the staff, the Waverley and Mary J.L Black Libraries will resume no contact holds pick up and returns effective Monday, August 24 at 10 am.  

No contact holds pick up and return of items is being offered at these two locations from Monday through Friday from 10 am to 4 pm.  Items can also be returned via the book drop at Waverley after hours and 24/7 at Mary J.L. Black. 

Library patrons who have already received a phone call that holds are ready for pick up, may pick up item(s) at their specified location starting Monday, August 24.  Library patrons who have placed items on ‘hold’ will receive a phone call when holds are available for pick up.

Library staff are offering programs and services online, and providing new and renewed library memberships by email at comments@tbpl.ca.  Phone service will also resume on Monday.  The community can call 684-6814 from Monday through Friday from 10 am to 4 pm with questions, requests for information or assistance in placing items on hold.

Library Management has adopted a safe and slow approach to reopening library service for the community. We are currently in phase four of a seven phase plan.  We have put new protocols and policies into place to ensure physical distancing of staff and the public, good hand hygiene, the wearing of PPE such as masks and gloves, and quarantining all items returned for a minimum of 96 hours.

Regular updates and more information is posted on social media and on the Library's Website.


Update from Thunder Bay Public Library - Wednesday July 15, 2020

Thunder Bay Public Library - Phase Four Announced!

The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

There are seven phases in the plan. We are planning to move to phase four as of July 20th.  In phase four, we will start no contact holds pick up at the Waverley and Mary J.L. Black Libraries and we will continue to accept returns.

A ‘hold’ is created when an item has been reserved for a specific library member. Holds can be placed online at www.tbpl.ca, or by phone at 684-6814.  A library card number and PIN is necessary to place a hold online.

Library members will receive a phone call from library staff when an item they have on hold becomes available. Holds can be picked up at Waverley or Mary J.L. Black, Monday through Friday, from 10 am to 4 pm. Detailed instructions will be provided over the phone.

We do not have a timeline for when we will move from phase four to phase five as this will depend on staff safety, building preparation, staff capacity and public safety.  Local health advice will also be factored into our decision making.

Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.