Media Releases & Public Service Announcements

Update from Thunder Bay Public Library - Thursday, October 8, 2020

Thunder Bay Public Library - Phase SIX Starts Wednesday, October 14, 2020

The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

We are planning to move to phase six as of October 14, 2020.  In phase six, we will be offering select services inside a limited area at all four library locations. New hours of operation will also go into effect on Monday, October 19, 2020. The new hours at all locations will be Monday and Tuesday open from Noon to 6:30 pm and on Wednesday, Thursday and Friday we will be open from 10 am to 4:30 pm. 


Services in phase six will include: a selection of grab and go materials; a readers advisory service for those who need help selecting their next item; holds pick up and returns; free, no contact faxing, scanning and photocopying; as well as battery recycling drop off. We will also be issuing new library cards and updating library cards and patron records.  For the safety of patrons and staff, self check usage is strongly encouraged so please bring your library card and PIN. Library patrons will be screened at the door prior to entering and will have fifteen minutes in the branch to take care of library business.


A ‘hold’ is created when an item has been reserved for a specific library member at a specific library location. Holds can be placed in person, online at www.tbpl.ca, or by phone at 345-8275.  A library card number and PIN is necessary to place a hold online.


Library members will receive an email or a phone call when an item they have on hold becomes available.  Holds can be picked up during hours of operation.


We do not have a timeline for when we will move from phase six to phase seven as this will depend on staff safety, building preparation, staff capacity and public safety.  The second wave of COVID-19, Provincial regulations and health advice will also be factored into our decision making.   


Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.


Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.


Click through for Updated FAQs and the Phased Service Plan with further details and background.

 

Contact:  John Pateman, Chief Librarian/CEO 
807-630-4619 / jpateman@tbpl.ca
Re-opening Phase Six poster

Update from Thunder Bay Public Library - Thursday, September 3, 2020

Thunder Bay Public Library - Phase FIVE Starts Tuesday September 8th
Thunder Bay, ON - Thursday, September 3, 2020 -  The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

There are seven phases in the plan. We are planning to move to phase five as of September 8, 2020.  In phase five, we will be offering no contact holds pick up and returns at all four library locations. We will also be offering free, no contact faxing, scanning and photocopying at all four locations as well as battery recycling drop off.

A ‘hold’ is created when an item has been reserved for a specific library member at a specific library location. Holds can be placed online at www.tbpl.ca, or by phone at 345-8275.  A library card number and PIN is necessary to place a hold online.

Library members will receive an email or a phone call when an item they have on hold becomes available.  Holds can be picked up Monday through Friday, from 10 am to 4 pm.

We do not have a timeline for when we will move from phase five to phase six as this will depend on staff safety, building preparation, staff capacity and public safety.  Local health advice will also be factored into our decision making.

Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.

Update from Thunder Bay Public Library - Thursday, August 20, 2020

After a short closure of Libraries due to a positive Covid test among the staff, the Waverley and Mary J.L Black Libraries will resume no contact holds pick up and returns effective Monday, August 24 at 10 am.  

No contact holds pick up and return of items is being offered at these two locations from Monday through Friday from 10 am to 4 pm.  Items can also be returned via the book drop at Waverley after hours and 24/7 at Mary J.L. Black. 

Library patrons who have already received a phone call that holds are ready for pick up, may pick up item(s) at their specified location starting Monday, August 24.  Library patrons who have placed items on ‘hold’ will receive a phone call when holds are available for pick up.

Library staff are offering programs and services online, and providing new and renewed library memberships by email at comments@tbpl.ca.  Phone service will also resume on Monday.  The community can call 684-6814 from Monday through Friday from 10 am to 4 pm with questions, requests for information or assistance in placing items on hold.

Library Management has adopted a safe and slow approach to reopening library service for the community. We are currently in phase four of a seven phase plan.  We have put new protocols and policies into place to ensure physical distancing of staff and the public, good hand hygiene, the wearing of PPE such as masks and gloves, and quarantining all items returned for a minimum of 96 hours.

Regular updates and more information is posted on social media and on the Library's Website.


Update from Thunder Bay Public Library - Wednesday July 15, 2020

Thunder Bay Public Library - Phase Four Announced!

The Thunder Bay Public Library has been planning for a phasing in of library service to the community.  We are taking a deliberately slow and safe approach for the health and safety of Library staff and the public.

There are seven phases in the plan. We are planning to move to phase four as of July 20th.  In phase four, we will start no contact holds pick up at the Waverley and Mary J.L. Black Libraries and we will continue to accept returns.

A ‘hold’ is created when an item has been reserved for a specific library member. Holds can be placed online at www.tbpl.ca, or by phone at 684-6814.  A library card number and PIN is necessary to place a hold online.

Library members will receive a phone call from library staff when an item they have on hold becomes available. Holds can be picked up at Waverley or Mary J.L. Black, Monday through Friday, from 10 am to 4 pm. Detailed instructions will be provided over the phone.

We do not have a timeline for when we will move from phase four to phase five as this will depend on staff safety, building preparation, staff capacity and public safety.  Local health advice will also be factored into our decision making.

Library staff will continue to offer collections, services, and programs online during all seven phases on our website and social media.

Check the TBPL website and Facebook page for the most current information.  Find us on social media @TBayPL / website www.tbpl.ca  We will also issue regular updates to the media and the community as we move forward.